Short & Full Day E-Bike Rentals in Eastern PEI
1. Direct client bookings: A personal credit card guarantee is required to process your booking request. Presentation of valid photo ID and valid credit card (driver’s license, passport, voluntary ID card) is required upon delivery of equipment. Payment for confirmed services is processed locally upon delivery of equipment. Your credit card will be stored in a vault for use with:
a) cancellation penalty in the event your booking is cancelled after confirmation and
b) the obligatory security deposit in the event of damage of theft to equipment. Credit card(s) will be preauthorized & tokenized on the day of pickup to cover any eventual late returns, theft of or damage to the equipment. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and Eastern PEI E-Bikes will not be responsible for any resulting fees or charges.
Payment for your pre-determined rental period must be negotiated in full locally and a waiver signed before equipment is released into your possession.
Rental customers agree they will return the equipment in the same good condition as when received, ordinary wear and tear excepted, and to repair and replace lost or stolen, damaged or broken bicycles or parts or to reimburse the rental agents for said equipment. The Rental agents do not offer theft/damage insurance. In the event equipment is stolen or damaged, the renter named in the rental contract accepts legal responsibility for reimbursing its full retail replacement value.
Our summer season on Prince Edward Island is relatively short, and cancelled bookings impact these small community-led projects. To avoid cancellation penalties, avoid reserving equipment before your travel is confirmed. If visiting PEI, consider investing in cancellation insurance at the time you book services to protect your travel investment from unforeseen circumstances including, but not limited to, weather, illness, injury or changes to your travel schedule.
• Cancellation refers to full or partial cancellation of services.
• Credits or refunds are not available for early equipment returns.
• Applicable advance cancellation penalties will be applied to your credit card upon confirmation of your written (digital) cancellation request in our system.
If current availability permits, your ongoing rental can be extended in our system. Confirmed rental extensions are issued an email confirmation for your protection and ours. If you’ve not confirmed your rental extension in advance, equipment not returned per pacted schedule may be reported as stolen to local authorities. Late returns are subject to a penalty of 1.5X the regular daily rate. The rental agent reserves the right to process the full retail replacement value of equipment not returned per pacted schedule.
We do not sell travel cancellation or theft insurance. If interested in acquiring travel or other insurance coverage for rental equipment, we recommend checking to see if your homeowners policy offers coverage, purchasing it locally in your province/state/country of residence, or alternatively checking into options with these insurance companies with local offices in PEI:
A liability waiver must be signed and credit card guarantee provided before equipment is released to the renter. ACDI or the rental agents assumes no responsibility, however caused, for injury, loss or damage to person or property in connection with any service resulting directly from the following: acts of God, detention, annoyance, terrorism, thefts, pilferage, civil disturbances, government restrictions or regulations, strikes, delays and expenses arising from quarantine, failure of any means of conveyance to arrive or depart as scheduled, discrepancies or change in transit or accommodation services over which we have no control or other financial loss whether to persons or property arising out of certain risks and danger which may occur during your holiday, including but not limited to the hazards of activities in general. Our contract is for rental only and not for sale of equipment. The renter agrees that he/she will rent the items(s) herein requested and that they will at all times remain the property of the rental agent named in the rental contract, that he/she will examine the said item(s) upon delivery, and return them in the same condition as when rented, by the stipulated date/time of return, that he/she will pay all charges for said item promptly when due, and that in the event equipment is stolen or damaged, the renter named in the rental contract will be responsible for its retail replacement value, and the rental agent is hereby released from all claims arising therefrom. All charges are based on the time the item is in the renter’s possession whether in use or not. The rental agent is not responsible for accidents or injuries caused directly or indirectly in the use of the rented item.
